Customer-centric Transformation in Digital Account Opening

On-Demand Webinar

Customer-centric Transformation in Digital Account Opening

The account opening experience delivers a critical first impression for customers. With widespread digital disruption and fraud, it’s more important than ever that banks and financial institutions ensure they have control over customer experience. 

Today however, many organizations have simply not gone through the required level of customer-centric transformation needed and fail to embrace how the digital customer journey needs to look like from the client’s perspective – whether that be for a new account opening or financial agreement automation process. 

In this webinar, we will discuss how banks and FIs should approach key steps in the account opening process in order to optimize the application process across channels and devices, while mitigating risk and fraud exposure. 

Tune in to find out more about: 

  • Customer-centric approaches to KYC
  • The benefits of multi-layered identity verification in digital account opening
  • Streamlining the disclosures and consent process with eSignature
  • Mitigating fraud across mobile and online channels
  • Customer success stories and top requirements from your banking peers

Presenters

Rahim Kaba, Director of Global Product Marketing, OneSpan   Joe Bloemendaal, Vice President, EMEA, Head of Sales & Business Development, Mitek
Rahim Kaba
Director of Global Product Marketing
OneSpan
  Joe Bloemendaal,
Vice President, EMEA, Head of Sales & Business Development
Mitek

 

 

About OneSpan 

OneSpan is a global leader in delivering trust and business productivity solutions to the digital market. OneSpan develops next generation technologies that enable more than 10,000 customers in 100 countries in financial, enterprise, government, health care and other segments to achieve their digital agenda, deliver an enhanced customer experience and meet regulatory requirements. More than half of the top 100 global banks rely on OneSpan solutions to protect their online, mobile and ATM channels. OneSpan’s solutions combine to form a powerful trust platform that empowers businesses by incorporating identity, fraud prevention, electronic signatures, mobile application protection and risk analysis.


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+300.000.000 devices sold | +10.000 companies | +2.000 financial institutions | in +100 countries